What Time Does Walmart Customer Service Close?


If you’re one of the millions of people who shop at Walmart, you may have wondered what time their customer service closes. Perhaps you have a question about a product or need assistance with a return. Whatever the reason, knowing when customer service is available can be helpful. In this article, we’ll explore the hours of operation for Walmart’s customer service and provide tips for getting the most out of your shopping experience.

Walmart Customer Service Hours

Walmart’s customer service hours vary by location, but most stores have customer service available from 8 am to 10 pm. This means that you can get assistance with your shopping needs during most of the day. However, it’s important to note that some stores may have different hours, so it’s always a good idea to check with your local Walmart to verify their customer service hours.

Getting Help Outside of Customer Service Hours

If you need assistance outside of Walmart’s customer service hours, there are a few options available to you. First, you can try contacting Walmart’s online customer service. They have a chat function that allows you to speak with a representative and get your questions answered. Additionally, you can try contacting the store directly during their regular business hours and ask to speak with a manager.

Walmart Customer Service Tips

If you’re planning to visit Walmart and need assistance from customer service, there are a few tips that can help make your experience more efficient. First, try to avoid going during peak hours, such as weekends and evenings. These times tend to be busier and may result in longer wait times. Instead, try to visit during off-peak hours, such as weekday mornings. When you arrive at Walmart, head straight to customer service and take a number. This will help ensure that you’re seen in a timely manner. Additionally, be sure to have all of the necessary information with you, such as your receipt, product information, and any relevant documentation. This will help the customer service representative assist you more efficiently.

What Can Walmart Customer Service Help With?

Walmart’s customer service can assist with a wide range of issues, including product returns, exchanges, and refunds. They can also help you locate products in the store, provide information about store policies, and answer any general questions you may have.


In conclusion, Walmart’s customer service is available during most of the day, with hours varying by location. If you need assistance outside of customer service hours, you can try contacting Walmart’s online customer service or speaking with a manager during regular business hours. By following these tips and being prepared with the necessary information, you can make your experience with Walmart’s customer service more efficient and effective.