Prime Video No Sound: What You Need To Know In 2023


If you are a fan of Prime Video, then you know how frustrating it can be when you are trying to watch your favorite show or movie, and suddenly there is no sound. This is a common problem that many Prime Video users face, and it can be caused by a number of different factors. In this article, we will discuss everything you need to know about Prime Video no sound and how to fix it.

Why is There No Sound on Prime Video?

There are several reasons why you might not be getting any sound on Prime Video. The most common cause is a problem with the device you are using to stream the content. This could be an issue with the speakers on your TV or computer, or it could be a problem with the audio settings on your device. Another common cause of no sound on Prime Video is a problem with the content itself. Sometimes, there are issues with the audio track of a particular show or movie, which can result in no sound being played.

How to Fix Prime Video No Sound

If you are experiencing no sound on Prime Video, there are several things you can try to fix the problem. The first thing you should do is check the audio settings on your device. Make sure that the volume is turned up and that the audio output is set to the correct device. If that doesn’t work, try restarting your device or the Prime Video app. Sometimes, a simple restart can fix the problem. If you are still not getting any sound, try checking the audio settings on the Prime Video app itself. Make sure that the audio track is set to the correct language and that it is not muted.

What to Do if None of These Solutions Work

If you have tried all of these solutions and you are still not getting any sound on Prime Video, it might be time to contact customer support. You can reach out to Amazon’s customer support team via phone, email, or chat, and they will be able to help you troubleshoot the problem.


In conclusion, Prime Video no sound can be a frustrating problem to deal with, but there are several things you can do to fix it. By checking your device and app settings, restarting your device, or contacting customer support, you can get back to enjoying your favorite shows and movies on Prime Video without any audio issues.