Doxie Scanner Red Light: What It Means And How To Fix It


If you own a Doxie scanner, you might have encountered a red light blinking on the device. This can be frustrating, especially if you need to scan an important document. In this article, we’ll explain what the Doxie scanner red light means and how to fix it.

What Does the Doxie Scanner Red Light Mean?

The Doxie scanner red light indicates that there is an error with the device. This can be caused by various reasons, such as a paper jam, a low battery, or a connectivity issue. The red light will blink continuously until the problem is resolved.

How to Fix the Doxie Scanner Red Light

To fix the Doxie scanner red light, you can follow these steps:

Step 1: Check for a Paper Jam

The most common reason for the Doxie scanner red light is a paper jam. To check for a paper jam, you can open the scanner lid and look for any pieces of paper that might be stuck inside. If you find any, gently remove them and try scanning again.

Step 2: Charge the Battery

If the battery is low, the Doxie scanner red light will appear. To charge the battery, connect the scanner to a power source using the USB cable that came with the device. Wait for the battery to charge fully before using the scanner again.

Step 3: Check for Connectivity Issues

If the Doxie scanner is not connected to your computer or mobile device properly, the red light might blink. To check for connectivity issues, make sure that the scanner is connected to the device using a USB cable or Wi-Fi. Also, ensure that the Doxie software is installed and up-to-date.

Step 4: Reset the Doxie Scanner

If none of the above steps work, you can try resetting the Doxie scanner. To do this, press and hold the power button for 10 seconds until the device turns off. Wait for a few seconds, and then press the power button again to turn the scanner back on.

Tips to Avoid the Doxie Scanner Red Light

To avoid encountering the Doxie scanner red light, you can follow these tips:

Tip 1: Use High-Quality Paper

Using high-quality paper can prevent paper jams and ensure that the scanner works smoothly. Avoid using wrinkled or torn paper, as it can cause the scanner to malfunction.

Tip 2: Keep the Scanner Clean

Regularly cleaning the scanner can prevent dust and debris from accumulating inside, which can cause paper jams and other issues. You can use a soft cloth or a brush to clean the scanner.

Tip 3: Update the Doxie Software

Updating the Doxie software can fix any bugs or compatibility issues that might cause the red light to blink.


The Doxie scanner red light can be a frustrating issue, but it can be easily fixed by following the steps outlined in this article. By following the tips to avoid the red light, you can ensure that your Doxie scanner works smoothly and efficiently.